Shipping policy

At Decoruva, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping policy carefully.

1. Processing Time:

• Orders are processed within 1-3 business days after payment confirmation.

• Personalized or custom-made items may take longer, and estimated delivery times will be provided at checkout.

2. Shipping Methods & Delivery Time:

• We offer standard and express shipping options.

• Standard Shipping: 5-10 business days (domestic)

• Express Shipping: 2-5 business days (domestic)

• International Shipping: 10-20 business days (depending on location)

3. Shipping Costs:

• Shipping costs are calculated at checkout based on your location, weight, and shipping method.

• Free shipping promotions may apply for orders above a specified amount (as indicated on the website).

4. Tracking Your Order:

• Once your order is shipped, you will receive a tracking number via email.

• You can use the tracking number to monitor your shipment on the carrier’s website.

5. Delays & Issues:

• Decoruva is not responsible for delays caused by the shipping carrier, customs, or other unforeseen events.

• If your package is lost or damaged during shipping, contact us immediately at support@decoruva.com with your order details and photos (if applicable).

6. International Orders:

• International customers are responsible for any customs duties, taxes, or import fees applicable in their country.

7. Contact for Shipping Support:
If you have questions about your order or shipping, reach out to us:
Email: support@decoruva.com
Phone: +1 234 567 890